I can't find the image I want on your site
Answer: Please email us with your research request. We will happily source the images you require on your behalf. It's all about service - we are proud of our service standards.
Can I have more than one lightbox?
Answer: You may have as many as 99 lightboxes to save your short"listed images in. Go wild!
Are the images you sell publication-ready?
Answer: Yes, all images viewable on the site are available directly off the server in a fully"corrected, publication ready form. Images have been carefully colour corrected, screened for scratch marks and blemishes removed. They are therefore ready for use directly in your final product be it a high"quality book, magazine or billboard.
I need to print the image at A2 size, can I use your Hi-res files for this?
Answer: Yes, our clients have successfully printed out our hi"res files to A2 size (after re"sampling the image in a software package like Adobe). Some have even stretched the 28Mb Tiff files (our hi res downloadable files) and used them successfully on on Billboards!
For best results we would however recommend that you request a custom scan suitable to your specific needs. Almost all the images on the site are immediately available from us as 60MB TIFF files. Contact us, and we would be happy to assist you.
I want to use one of the low-res images to help me in an artwork (painting) I am doing
Answer: No. The use of images on this site as artist reference material is not permitted without specifically contacting us and requesting the appropriate image license. Contact us, our fees are very reasonable and in that way you can avoid prosecution for copyright violation.
Are your files PC and MAC compatible?
Answer: Yes, our files are compatible with both operating systems and this has been borne out by our clients over several years of doing business.
Can I purchase images for images for a school project?
Answer: Unfortunately we are not set up to do business with scholars. We appreciate that you may like to use images for this purpose, but would appeal to you to contact your local photo library or a photographer in your area to assist you with this.
How often do you add fresh images to your database?
Answer: WILDPHOTOS is a fast growing business and Daryl & Sharna Balfour spend as much as 10 months each year in the field, adding to their extensive collection of images from across Africa. New images are added to our database on an ongoing basis. As you read this our studio is hard at work scanning, colour correcting, dust busting and databasing new material to be published to the website soon.
For this reason, if you don't find what you need on the site we appeal to you to contact us so we can send you a selection (which could include material not yet published to the site)...